Crudi Framework - Maximizing Roi and Agility in Information Systems Investment Decisions

This work introduces the CRUDI Framework for management and decision support in Information Systems investments, based in the proposed CRUDI Matrix. The CRUDI Matrix is an abstraction idealized from the CRUD Matrix which was extended by an extra dimension: the Importance dimension. The CRUDI example application presented in this paper generates relevant information regarding issues such as the importance and the priorities in information systems projects, to ensure better alignment with the business needs and better Return On Investments (ROI). We also propose a survey to collect the relative importance of each process based in the APQC list, using as example the banking industry.